Privacy Policy
Last updated: 25 August 2026
What LagInspector processes
LagInspector runs on your own PC and analyzes your network connection to iRacing. Specifically:
- Network packet headers (timing, size, source/destination) for traffic in iRacing's published port range — never the contents of packets, never your gameplay data itself.
- Your approximate location and ISP, detected via your public IP address, used to check you're connected to the nearest iRacing server and to show ISP-specific guidance. This is city-level, not precise.
- Windows system settings (power plan, network adapter settings, startup program count, background process names) — never file contents or personal documents.
- A device identifier, generated locally and used to track your trial/subscription access — not tied to your name or email unless you provide one separately (e.g. for support).
Where this data goes
A summary of your diagnostic results (the data above, structured — not raw packet contents) is sent to our backend to generate your plain-English report using Anthropic's Claude API. This summary is not permanently stored by us beyond what's needed to generate the report, unless you're on a plan with report history (not yet available in the beta).
What we don't do
- We don't read, transmit, or store the contents of your network traffic — only headers/metadata.
- We don't access your files, browser history, or anything outside of iRacing-related network traffic and the specific system settings listed above.
- We don't sell data to third parties.
Third parties involved
- Anthropic — processes your diagnostic summary to generate the written report.
- Supabase — stores your device ID and access tier (trial/paid status).
- Cloudflare — hosts our backend and this website.
- An IP geolocation service — used to detect your approximate location and ISP; your public IP is sent to this service as an inherent part of how IP geolocation works.
Your rights
As a UK-based company, LagInspector (operated by Lumen Digital Holdings Ltd) is subject to UK GDPR. You can request details of what's held against your device ID, or request deletion, by contacting us at [email protected].
Contact
Lumen Digital Holdings Ltd · Company number 17259107 · Unit 82A James Carter Road, Mildenhall, Bury St Edmunds, IP28 7DE · [email protected]